Aw Yoke Cheng

Asst. Prof. Is. Ts. Aw Yoke Cheng is a pragmatic higher education professional in Digital Business, Management, and Technology, with expertise across conventional teaching and learning, open and distance learning (ODL), and technical and vocational education and training (TVET). With over two decades of experience, he has excelled as an academic leader, quality assurer, senior administrator, and researcher, both locally and internationally.

Aw is affiliated with various esteemed professional and intellectual organisations, including the Malaysian Institute of Management (MIM), the World Scientific and Engineering Academy and Society (WSEAS), the International Association of Computer Science and Information Technology (IACSIT), the International Economics Development Research Center (IEDRC), the Society of Digital Information and Wireless Communications (SDIWC), the Malaysia Board of Technologists (MBOT) as a Professional Technologist, and holds the Microsoft Certified Professional certification. He is also recognised as a certified and accredited corporate trainer by the Human Resource Development Corporation in Malaysia.

Furthermore, Aw actively serves as an editorial and scientific member for several renowned international journals and publication bodies. His scholarly and research works in the fields of e-Commerce and e-Business have garnered more than 450 citations, with an h-index of eleven (11), according to Google Scholar. Notably, he has successfully completed various government-funded research projects supported by the Ministry of Higher Education (MOHE) including the Malaysian Global Reach initiatives under the National Higher Education Strategic Plan Phase II 2011-2015 (PSPTN 2).

Aw’s expertise in curriculum development and academic quality assurance began during his tenure as the Programme Manager at a local higher educational institution. He later transitioned to a local private university, where he gained exposure to the Grade 11 and 12 curriculums under the Ontario Ministry of Education in Canada. Subsequently, he took on the role of Programme Leader (Postgraduate and Research) at another private university offering dual-award UK degrees in Kuala Lumpur. Finally, he assumed the position of Head of Centre for Academic Development at a full-fledged dual-mode university.

Locally, Aw plays an active role in various government appointments in Malaysia. He has been a panel assessor with the Malaysian Qualifications Agency (MQA) for nearly two decades and recently received the EXCELLENT Panel Assessor Award 2025. Since 2024, he has also served on the Technology and Technical Accreditation Council (TTAC) under MBOT. Recently, he was appointed as a Council Member of the National Education Integration Council. He is recognised as a dual-training system expert by the Department of Skills Development, Ministry of Human Resources, and is listed in the National Industrial Expert Directory (DPIN).

Internationally, Aw serves as an External Verifier for City & Guilds International, UK, covering Southeast Asia. He also holds two IEEE appointments – with the Systems Council and the Technical Committee on Learning Technology – and is a certified Lead Auditor for ISO 21001 -the international standard for Educational Organizations Management System.

Previously, Aw held the position of Director – Compliance, Quality, and TVET for a government-linked corporation owned by the Ministry of Domestic Trade, Cooperatives, and Consumerism (KPDNKK). Currently, he serves as the Registrar cum Acting Chief Executive at a University College owned by a conglomerate in Kuala Lumpur.

Is. Ts. 欧育全助理教授是电子数字商务、管理和技术领域的实用主义高等教育专家，涵盖多种教育模式，包括传统教学、开放与远程学习（ODL）、以及技术与职业教育与培训（TVET）。他在学术界、质量保证、高层管理和研究方面拥有超过二十年的实际经验，无论在本地还是国际上都有卓越表现。他隶属于许多专业和知识团体。 其中包括：马来西亚管理学院（MIM）； 世界科学与工程学院 (WSEAS）；国际计算机科学与信息技术协会 (IACSIT)； 国际经济发展研究中心（IEDRC）； 数字信息和无线通信协会 (SDIWC)； 马来西亚技术专家委员会（MBOT）认可的专业兼研究生技术专家； 以及微软认证专家。他也是马来西亚国家人力资源发展机构的合格企业培训师。

他也在数所著名的国际学术期刊和出版机构担任义务编辑和/或科学研究成员。他在电子商务和电子业务相关领域的学术研究已被引用超过450次，目前其个人 Google Scholar 的 h 指数为 11。他成功完成了马来西亚高等教育部下的几个政府资助的研究项目，包括 2011-2015 年国家高等教育战略计划第二阶段 (PSPTN 2) 下的马来西亚全球影响力计划。

他在课程开发和学术质量保证方面的经验始于他在当地高等教育机构担任项目经理，并最终加入当地私立大学，在那里他接触了加拿大安大略省教育部下属的 11 年级和 12 年级课程； 后来，他将自己作为项目负责人（研究生和研究）的角色扩大到另一所位于吉隆坡的私立大学，该大学提供英国双学士学位。 他是马来西亚一所成熟的双模式大学学术发展中心的负责人。

在本地，欧总积极参与马来西亚多项政府任命。他是高等教育部属下马来西亚资格认证机构（MQA）的首席资深评审委员，并已担任该职近二十年，也荣获2025年卓越评审委员奖。自2024年起，他也是马来西亚工艺与技术认证理事会（TTAC，隶属MBOT）的委员会成员，并于近期被委任为国家教育融合理事会成员。此外，他亦获人力资源部技能发展司认可为双元制培训专家及评审成员，并因其专业能力被列入国家工业专家名录。

在国际层面上，英国国际City & Guilds任命的国际外部质量保证员，负责东南亚各国的相关工作。他目前在电机及电子学工程师联合会（IEEE）担任两个职位：系统委员会和学习技术技术委员会。此外，他还是国际标准 ISO21001（教育组织管理体系）的认证首席审核员。

欧总曾担任马来西亚国内贸易、合作社和消费部 (KPDNKK) 旗下一家政府关联公司的合规、质量和技职教育总监，之后加入一家企业集团旗下的大学学院担任注册长官也兼任代总裁。

欧总是高级管理团队中一位多才多艺的领导者，并被授予助理教授的学术职位。 他领导的注册长官办公室是整个机构的核心。欧总拥有非常高水平的行政和组织能力。 他在复杂组织中担任高级管理职务的经验，包括：战略和运营规划及报告； 提高组织绩效； 改革、开发和实施支持系统和业务流程，以提高效率和质量； 合规监测和报告； 与包括相关政府和法定机构在内的不同利益相关者建立和维持关系。 他出色的沟通和影响力技巧； 高水平的协作领导技能使他能够团结和激励人们创造高绩效和合作的文化。